Now a Proud Member of the LifeStance Health Family
Western Psychological & Counseling Services (Western) has provided high quality behavioral health services in the Portland and Vancouver Metropolitan Area for over 30 years. We are pleased to announce that we are becoming a member of LifeStance Health, a national leader in behavioral health care!
LifeStance Health is a leading provider of mental and behavioral health care in the United States. Our network of more than 300 locations across the country provides both in-person and online mental health care. As part of the LifeStance Health family, we’re connected to more than 3,000 psychiatrists, psychologists, advanced nurse practitioners, licensed therapists, and registered dieticians in 26 states.
While our name may be changing, our mission remains the same. We continue our commitment to promoting positive outcomes through quality behavioral health care. This change will allow us to further expand our reach across Oregon and Southwest Washington.
As we embark on this new adventure, we understand that you may have important questions about your care. Below are answers to some of the most pressing questions. If anything else comes up, please feel free to let our office staff know, and we will be happy to help. We look forward to improving behavioral health care across the country as part of LifeStance Health.
Q: Will patients still be able to see the same provider(s)?
Q: Does LifeStance take the same insurance as Western?
A: We are continuing with all current insurance contracts. We do not anticipate that anyone will be ineligible for payment of services due to the change.
Q: What changes will I see as a result of this?
A: You will see a few enhancements focused on streamlining access to care. These changes will improve your ability to schedule appointments, communicate with providers, and access medical records and forms through an improved client portal.
In the coming months, our website will redirect to www.lifestance.com. This site will provide access to the patient portal, telehealth waiting rooms, online booking options, information on mental health conditions, resources, and more!
In addition to the website change, you will notice a change to the logos on our printed materials, signage, and electronic communication.
We are excited about this new chapter for Western Psychological & Counseling Services! Please feel to reach out if you have any other questions!